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Privacy
Policy 

Charisma Wellbeing (Charis Wright)

Last updated: 22/01/2026

 

This Privacy Policy explains how Charisma Wellbeing collects, uses, stores, and protects your personal data. We are committed to protecting your privacy and handling your data in a fair and lawful way.

 

1. About us

Legal name: Charis Wright
Trading name: Charisma Wellbeing
Registered in: United Kingdom
Location shown publicly: United Kingdom
Email: chariswright02@outlook.com
Phone: 07554548417

For data protection purposes, we are the Data Controller of your personal data.

 

2. What personal data we collect

We may collect and process the following personal data:

Information you provide to us

  • Name

  • Email address

  • Phone number

Where we collect it from

We collect this data through:

  • Contact forms

  • Booking forms (Wix Bookings)

  • Newsletter sign-up forms

 

3. How we use your data

We use your personal data to:

  • respond to enquiries

  • manage bookings and appointments

  • take payments or confirm payment arrangements

  • provide customer support

  • send booking-related messages (such as confirmations or changes)

  • send marketing emails (only if you have opted in)

 

4. Marketing messages

We may send marketing emails about updates, offers, or services.

You will only receive marketing if:

  • you opt in, or

  • you have clearly agreed to receive them

You can unsubscribe at any time by:

 

5. Legal bases for processing (GDPR)

Under UK GDPR, we must have a valid legal reason to use your personal data. We rely on:

  • Consent (for newsletter/marketing)

  • Contract (to provide booked services and manage appointments)

  • Legitimate interests (to respond to messages and run the business properly)

  • Legal obligation (where we must keep certain records)

 

6. How we store your data

Your data is stored securely using Wix and any connected tools required to run bookings and communications.

We take reasonable steps to protect your information from loss, misuse, unauthorised access, or disclosure.

 

7. Who we share your data with

We do not sell your personal data.

We may share your data only when necessary with trusted providers, such as:

  • Wix (website hosting, forms, booking system)

  • Payment providers (PayPal, and any bank/payment processing required for BACS payments)

These providers only process your data to help deliver services and operate the website.

 

8. International transfers

Wix and some service providers may store or process data outside the UK. Where this happens, safeguards are used to help protect your data in line with data protection laws.

 

9. How long we keep your data

We keep personal data only for as long as needed, including for:

  • providing services and managing bookings

  • handling disputes or complaints

  • meeting legal or tax obligations (where applicable)

If you want us to delete your data, you can contact us and we will do so unless we are legally required to keep it.

 

10. Your data protection rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict how we use your data

  • Object to processing in some situations

  • Data portability (receive a copy of your data in a usable format)

  • Withdraw consent at any time (where processing is based on consent)

To make a request, email: chariswright02@outlook.com

 

11. Complaints

If you are unhappy with how we handle your data, please contact us first so we can try to resolve it.

You also have the right to complain to the UK regulator:

Information Commissioner’s Office (ICO)
(You can find their contact details on the ICO website.)

 

12. Cookies and tracking

We use Wix’s built-in cookie banner and cookie tools.
For more information, please see our Cookie Policy below.

We do not use Google Analytics or Meta/Facebook Pixel.

 

13. Changes to this Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.

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